1. What do I receive when I order a template from Ruffkuttmedia.com?
Upon purchase you will receive a receipt via email. At the bottom of your receipt you will find a link where you can download your project files. Your file will contain the actual project files, assess, and instructions on how to use your file. If you do not receive an email from us within 1 hour of purchase please email us at support(at)ruffkutmedia.com so that we can investigate.
2. What are the advantages of purchasing a After Effects template?
The major advantage is the time that you will save: You will be able to produce a high quality broadcast presentation in a fraction of the time.
3. What am I allowed and not allowed to do with the templates?
You may:
you are allowed to use our templates freely in your compositions You may not:
Resell or redistribute templates (like we do).
Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
4. Is there any return policy?
Since Ruffkutmedia.com is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you've carefully read 'sources available' section
5. I ordered a template but haven't received my invoice with the download link
In this case please contact our Support Department via email support(at)ruffkutmedia.com
6. Can you customize or make a template for us from scratch?
Yes, we can modify any purchased template to your specification or make one based on your specific needs please send us an email with the details and we will provide you with a quote.
7. What program do I need to edit these templates?
Unless otherwise stated you will only need to have Adobe After Effects version CS3 or CS4 depending on the template.
8. Are your templates easy to edit?
Generally speaking the templates are not difficult to edit however you do need to have a beginners level of understanding in After Effects.
9. What does your support cover?
Our support covers any issue that you may have with a template and where as possible we will answer general questions that you may have about the template. Paid support is available based on your specific requirements.
All of these projects are After Effects
CS3 or CS4. No additional plug-ins needed
unless otherwise stated. If you have a full
version of CS3 or CS4 then you too can use our
pre-made Adobe After Effects
Templates, motion graphics and additional
features in your After Effects
Projects within minutes. So, if your
goals include producing professionally polished
projects that focus on top quality motion
graphics, textures and backgrounds, then our Adobe
CS3 or Adobe CS4 After Effects
Templates were designed with you in mind. 
![](uploadedfiles/tutorial_thumb/20100831071437_Tachorender-thumb.jpg "In this tutorial Matt Tompkins demonstrates how to animate a tachometer in After Effects using only expressions. Free After Effect Project file is <a href=\\"http://www.ruffkutmedia.com/template-tachometer-in-adobe-after-effects-project-file.htm\\">available for download</a>.")